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SlotsDJ Responsible Gambling

Gambling is entertainment. SlotsDJ operates under a licence issued by the Curacao Gaming Authority, held by Neroblanko Tech B.V., and that licence carries specific obligations around player protection. This page sets out the tools available in your account, signs that gambling may have stopped being fun, and where to find independent help if you need it.

Our commitment

SlotsDJ is licensed and regulated by the Curacao Gaming Authority. Under that licence, we are required to maintain a self-exclusion mechanism, enforce age verification for all players, and publish this responsible gambling policy. If a dispute with us cannot be resolved directly, you can escalate it to the Curacao Gaming Authority, which has the capacity to intervene in payment disputes between players and operators.

Tools available

Your account includes a set of tools you can use to manage how you play. You can request changes or activate any of these by contacting our support team.

  • Deposit limits: daily, weekly, or monthly caps on how much you can add to your account
  • Loss limits: a ceiling on losses over a defined period
  • Session time limits: a maximum duration for a single play session
  • Reality checks: periodic on-screen reminders of how long you have been playing
  • Cool-off periods: a short break from the account, typically ranging from 24 hours to several weeks
  • Self-exclusion: a longer-term block on your account, available for periods including 6 months, 1 year, or indefinitely

Self-exclusion closes your account for the chosen period. During that time you will not receive promotional communications from us. To activate self-exclusion, contact us via live chat or email.

Signs to watch for

Some patterns suggest gambling has moved outside its intended role. These are factual indicators, not a judgement.

  • Chasing losses by placing further bets to recover money already lost
  • Spending more time or money gambling than you originally planned
  • Gambling affecting time with family, friends, or work commitments
  • Borrowing money or selling possessions to fund gambling
  • Feeling irritable or restless when you are not able to gamble
  • Concealing how much time or money you are spending from people close to you

Where to get help

Several independent organisations offer free, confidential support. None of them require you to be in crisis to make contact.

If you are in a province with a provincial self-exclusion programme (such as Ontario’s AGCO self-exclusion), contact your provincial regulator or lottery corporation for details.

Contact us

To request self-exclusion, set a limit, or ask any question about your account, contact our support team by email at [email protected] or via the live chat widget in the bottom-right corner of the site, available 24 hours a day, seven days a week. Account closure on request is handled through the same channels, and any remaining balance will be returned to you upon closure.