SlotsDJ Responsible Gambling
Gambling at SlotsDJ is intended to be entertainment. This page sets out the tools available to you, the external organisations that can help, and how to reach us directly. SlotsDJ operates under a licence issued by the Curacao Gaming Authority, held by Neroblanko Tech B.V.
Our commitment
SlotsDJ is licensed and regulated by the Curacao Gaming Authority. That licence requires us to maintain a self-exclusion mechanism, enforce age verification for all players, and publish this responsible gambling policy. If a dispute cannot be resolved with us directly, you can escalate it to the Curacao Gaming Authority, which has the authority to intervene in payment disputes between players and operators.
Tools available
Several account-level controls are available to you directly. You do not need to contact support to use most of them. The following tools can be applied to your account:
- Deposit limits (daily, weekly, and monthly)
- Session time limits
- Reality checks at set intervals during play
- Loss limits over a defined period
- Cool-off periods to take a short break from your account
- Self-exclusion for a set period (6 months, 1 year) or on an indefinite basis
Self-exclusion closes your account and blocks access for the duration you choose. During a self-exclusion period, you will not receive promotional communications from us. To set any of these limits or to request self-exclusion, visit the Self-Exclusion page linked in the site footer or contact our support team directly.
Signs to watch for
Some patterns can indicate that gambling has moved outside of entertainment. These are factual indicators, not a judgement.
- Chasing losses by placing further bets to recover money already lost
- Spending more time or money gambling than you originally planned
- Gambling affecting time with family, friends, or work commitments
- Borrowing money or using funds set aside for other purposes to gamble
- Feeling restless, irritable, or anxious when not gambling
- Concealing gambling activity from people close to you
Where to get help
Several organisations provide free, confidential support. All of the following operate independently of SlotsDJ.
- GamCare: www.gamcare.org.uk , helpline 0808 8020 133
- BeGambleAware: www.begambleaware.org
- Gamblers Anonymous: www.gamblersanonymous.org.uk
- GamStop (national self-exclusion scheme for UK-licensed sites): www.gamstop.co.uk
GamStop allows you to self-exclude from multiple online gambling operators at once. It is free to use and takes effect within 24 hours of registration.
Contact us
To request self-exclusion, set account limits, or ask any question about the tools on this page, contact our support team by email at [email protected] or via the live chat widget in the bottom-right corner of the site, available 24 hours a day, seven days a week. Account closure on request is handled by email through the same address. On closure, any remaining balance will be returned to you in line with our terms and conditions.