SlotsDJ Privacy Policy

SlotsDJ is operated by Neroblanko Tech B.V., a company incorporated in the Netherlands and licensed by the Curacao Gaming Authority. This page describes the personal data we collect from players and site visitors, the purposes for which we process it, and the rights available to you. Neroblanko Tech B.V. is not established in the United Kingdom and does not operate under UK GDPR or the Data Protection Act 2018. Data processing is conducted in accordance with the operator’s own data-handling commitments and applicable Curacao Gaming Authority requirements.

What information we collect

We collect personal data across several categories depending on how you interact with the site. Account registration data includes your name, date of birth, residential address, email address, and phone number. KYC verification documents include government-issued identity documents, proof of address, and copies of payment methods used, collected before your first withdrawal as required by our KYC policy. Gameplay data covers deposits, withdrawals, bets placed, session times, and game selections. We also collect device and network data, including IP address, browser type, operating system, and device identifiers, as well as cookies and similar technologies used for site functionality and analytics.

How we use your information

We process your personal data to provide the service: creating and maintaining your account, processing deposits and withdrawals, and enabling gameplay. We use it to meet regulatory obligations, including age verification (18+), identity verification, anti-money laundering checks, and transaction monitoring as required under our Curacao Gaming Authority licence. Your data is also used for security and fraud prevention, for responding to customer support queries, and for sending marketing communications where you have opted in to receive them.

We share personal data with licensed payment processors to handle deposits and withdrawals, and with identity verification providers to complete KYC checks. Data may be disclosed to the Curacao Gaming Authority in connection with our licence obligations, to other companies within the Neroblanko Tech B.V. group of brands, and to law enforcement or regulatory bodies where we are legally required to do so. We do not sell personal data to third parties.

Data retention

We retain account and transaction records for a minimum of five years following account closure, in line with anti-money laundering obligations applicable to our operations. KYC documents are held for the same minimum period. Certain data may be retained for longer where an ongoing legal obligation, dispute, or regulatory inquiry requires it.

Your rights

You have the right to request a copy of the personal data we hold about you. You can ask us to correct inaccurate or incomplete data. You may request erasure of your data, subject to any retention obligations that apply. You have the right to restrict or object to certain processing activities. Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing. If you have an unresolved complaint about how we handle your data, you may raise it with the Curacao Gaming Authority as our licensing regulator.

Contact us

Privacy queries can be directed to our support team by email at [email protected] . No dedicated Data Protection Officer has been designated; all privacy-related requests are handled through the same address. We will respond to verifiable requests within a reasonable timeframe.