SlotsDJ Privacy Policy

SlotsDJ is operated by Neroblanko Tech B.V., a company incorporated in the Netherlands, licensed by the Curacao Gaming Authority. This page describes the personal data we collect from players and site visitors, the purposes for which we use it, and the rights available to you. Our data-handling practices reflect the obligations placed on us by the Curacao Gaming Authority and applicable data protection law in the jurisdictions where we operate.

What information we collect

We collect personal data across several categories depending on how you interact with the site. Account registration data includes your name, date of birth, residential address, email address, and phone number. KYC verification requires government-issued identity documents, proof of address, and copies of payment methods used, in line with our KYC Policies. We also collect gameplay data covering deposits, withdrawals, bets placed, session times, and game choices, as well as device and network data such as IP address, browser type, operating system, and device identifiers. Cookies and similar technologies are used for site functionality and analytics, as described in our Cookie Policy.

How we use your information

We use personal data to provide the service: creating and maintaining your account, processing deposits and withdrawals, and enabling gameplay. We process data to meet regulatory obligations, including age verification, identity checks, anti-money laundering monitoring, and transaction reporting as required by the Curacao Gaming Authority. Personal data is also used for security and fraud prevention, for responding to customer support queries, and for sending marketing communications where you have opted in to receive them.

We share personal data with licensed payment processors to handle deposits and withdrawals, and with identity verification providers to fulfil KYC requirements. Data may be disclosed to the Curacao Gaming Authority in connection with our licence obligations, to affiliated companies within the Neroblanko Tech B.V. group, and to law enforcement or other authorities where we are legally required to do so. We do not sell personal data to third parties.

Data retention

We retain personal data for as long as your account remains active and for a period after closure as required by our regulatory obligations. In line with anti-money laundering requirements applicable to our licence, account and transaction records are generally kept for a minimum of five years following account closure. Certain data may be retained for longer where an ongoing legal obligation or dispute requires it.

Your rights

You have the following rights in relation to the personal data we hold about you:

Access: you can request a copy of the personal data we hold.
Rectification: you can ask us to correct inaccurate or incomplete data.
Erasure: you can request deletion of your data, subject to our regulatory retention obligations.
Restriction: you can ask us to limit how we process your data in certain circumstances.
Objection: you can object to processing carried out on the basis of legitimate interests.
Portability: you can request your data in a structured, machine-readable format where technically feasible.

To exercise any of these rights, contact us using the details below. If you consider that our processing of your personal data does not comply with applicable requirements, you may raise a complaint with the relevant supervisory authority in your country of residence.

Contact us

Privacy queries and data subject requests can be directed to our support team by email at [email protected] . No dedicated Data Protection Officer has been named for this operator; the support email is the primary contact for all privacy-related matters. We will respond to requests within a reasonable period and in accordance with our obligations under applicable data protection law.